Frequently Asked Questions


Why do I need to create an account or log in to view the galleries.

This means that you can register for Early Bird discounts, and be notified of when new galleries have been created.  You can mark your favourite images, so it is easy to find them if you are not ready to order.  It gives Swingletree Photography the opportunity of contacting you should there be a query with your order.

Delivery Times

Please allow 21 days before chasing for your orders, normally the orders will be despatched quicker, however in busy periods it could take up to 28 days to dispatch your order out.   If you have an urgent order, please contact me so that I can expedite the order.

Refunds & Returns

All items sold on this website are bespoke which excludes them from automatic returns or refunds.  If you have a issue with any order, please contact Cathy to discuss.

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